An Open Letter to Microsoft About Poor Windows 10 Update Experiences

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14 Susan Bradley, an 18 year Microsoft MVP focused on Windows patching and patch management, has sent an open letter to Microsoft executives Satya Nadella, Carlos Picoto, and Scott Guthrie about the frustration Windows 10 users have when dealing with installing new updates. This letter includes the results of a survey taken by over 1,000 consultants and over 800 consumers regarding their experience with Windows 10 updates. Being a Microsoft MVP in Consumer Security, I have known Susan for quite some time and can tell you that she is somewhat of a legend among those…

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